How Do I Get My New Card?

How you receive your ONEcard depends on whether or not you are attending in-person undergraduate New Student Orientation (NSO), what campus you attend, if you reside in the UD residence halls, and if you are a graduate student.

Read through the information below to determine how you can obtain your card.
(Remember, you must first submit your photo and receive an approval confirmation via email.)

Students who are attending in-person NSO

If you are attending NSO in-person and have submitted your photo on time, your card will be included with your NSO Welcome Packet or available for pickup during the NSO Resource Fair.

Students who reside in the UD residence halls

If you did not submit your photo before NSO (or did not attend NSO) and you are residing in the residence halls, your card will be provided at your housing check-in. 

You can also schedule an appointment over the summer to pick up your card from the ID Card Office.

Students who do not reside on main campus (Newark) or graduate students

If you do not reside on main campus or you are a graduate student, please schedule an appointment to pick up your card from the ID Card Office. 

Associate in Arts Students (Georgetown, Dover, and Wilmington)

Check with your local campus admin to see if your ONEcard is available on site. If not, your card will be mailed to your campus. 

If you want your card earlier, you can schedule an appointment to pick up your card from the ID Card Office.

Remote/Online Students

The ID Card Office does not mail out ONEcards.  The ONEcard is considered an on-campus credential for access to services and facilities on campus.  If proof of enrollment is required, we recommend using the enrollment certificate available through the University Registrar: https://www.udel.edu/academics/registrar/students/forms/

Pick up your card from the ID Card Office

You can always pick up your card from the ID Card office. Be sure to schedule an appointment first using the following link: Schedule an appointment 

Note: Once approved, you cannot submit a replacement photo through the portal, but you can retake your photo in the ID Office.

Learn more about your ONEcard.

Questions? Contact the ID Card Office at id-card@udel.edu.