The UD ONEcard serves as your official identification while at the University of Delaware. In addition to serving as identification, the ONEcard controls access to residential & dining halls, libraries, recreational facilities and other University buildings and services.
Those requesting services will need to make an appointment through WaitWhile. New matriculated students, please visit the New Card page for more information about getting your ONEcard.
WARNING: Putting your ONEcard in contact with a wireless charger will break your card
Damaged Card (Surrendered at time of Replacement): $10
Lost/Stolen Card: $25
Defective: Fee waived if card is determined to be defective without damage
Am I eligible for a ONEcard?
Visiting scholars, temporary employees, special groups and other department associates may also be eligible for a ‘Department card’ upon request by their unit. These ‘Department’ cards may be requested by filling out the Department Card Request Form.
University community members must bring government-issued photo identification to the ID Card Office to obtain a new ID card.
What does the ONEcard do?
The library and University Bookstore systems are interfaced to read the ONEcard. You can use your card to check books out of the library or pay for books at the bookstore (whether with FLEX or from a scholarship or student loan disbursement to your student account).
Eligibility for these applications is determined by cardholder classification (determined by the Office of the Registrar/Human Resources) and account balance.
When do I have my ONEcard made?
- New undergraduate students receive their ID Card at New Student Orientation.
- New graduate students are eligible to receive their card once they are admitted and active in UDSIS.
- Continuing Education students are eligible to receive their card at the start of the first semester in which they are enrolled. CE cards are now printed with a picture.
- Faculty and Staff obtain their cards at the ID Card Office after employee onboarding is completed.
- Department cardholders can visit the office once their departmental contact has received email confirmation that the card request has been processed.
- For new Spouse Card Requests, please complete the linked form to confirm your eligibility and we’ll provide you with next steps.
What do I do if I lose my ONEcard?
If a lost or stolen card is recovered before a replacement is issued, you may reactivate the card with proper identification at the Student Services Building.
How do I report my ONEcard lost/stolen?
How does the ONEcard work?
What happens if my ONEcard doesn't work?
How do I care for my ONEcard?
- Don’t carry your card in your pants pockets unless it is in a wallet or some other type of protective case.
- Don’t leave your ID card on your food tray. You might end up throwing it away.
- Don’t wash your card.
- Don’t store your card where it will touch other magnetic stripes.
- Don’t store your card in your car, they will warp.
- Don’t bend your card.